Australian Standard Shipping is a flat rate of $7.50.
All orders of $50 or more in value are eligible for free Australian Standard Shipping. This will be automatically reflected at checkout.
Please ensure the delivery address you supply is correct. We are not liable for orders sent to the wrong address. If you accidentally order to the wrong address, please contact us immediately.
All orders are dispatched from Melbourne, Australia. We will endeavour to dispatch your order within 2 business days. During pre-sale, sale and holiday periods, this may take slightly longer.
If you do have an order with some urgency and require express shipping, please email us and we will accommodate you as best we can.
We will notify you as soon as possible if there are any problems or delays in delivery.
Your order may be shipped via Australia Post Parcel Post or via Courier. Please allow 2 - 7 business days for delivery to metropolitan areas. Please allow 7 - 10 business days for delivery to regional areas.
For Express Post deliveries, Australia Post guarantees next day delivery to most areas. Their guarantee is not applicable in remote areas and covers the cost of postage only.
New Zealand Orders
Your order will be shipped via Australia Post's international service. Please allow approximately 2 weeks for delivery. We are not responsible for any custom fees, import duties or taxes incurred on international deliveries. These are the sole responsibility of the recipient.
When placing an order for a presale item, ALL other items in the same order will be shipped when the presale item is shipped. If you require an earlier delivery on non-presale items, a separate order must be placed.